general enquiries

+44 (0)1531 635 678
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Based in Herefordshire, England, we are a long established British Manufacturer of reaching aids. We are a trusted supplier to our core markets of the NHS and Retail with quality and reliability paramount in all that we do.

Today we supply to over 30 countries worldwide and our core principle behind this portfolio is to enable our customers to live life to the full, making those daily tasks a little easier.

The company has been manufacturing since 1965. Following a change of ownership in 1988, we have further developed our range of aids for daily living and pressure care products.

Currently 150 strong, The Helping Hand Company manufactures in both Ledbury (Herefordshire) and Tamworth (Staffordshire). Here in the UK we are an established supplier to Health and Social Services, and being both a manufacturer and a direct seller means we can provide our customers with well designed quality products at favourable prices.

Design is important to us and we recognise that customers are always looking for improved style as well as function. This year alone we have already introduced a brand modular new range of Symmetrikit chairs; the Surefoot Bath/Shower Board – ‘clunk click fix’ guaranteed; Starlock – innovative technology delivering unprecedented positioning and stability in every cell, unlike any air cushion ever seen before.

Recent investments in warehousing and lean manufacturing mean that we can supply your Daily Living Aids requirements generally ex-stock.

Our positive stocking cushion scheme is popular with wheelchair services.

Our Brands and Trade marks that you may well recognise include The Helping Hand, Lowzone, Symmetrikit, Symmetrisleep and Cricket. We are pleased to represent H.Meyland-Smith of Aalborg, Denmark in promoting the Meywalk & Miniwalk in the UK.

Questions and Answers

Standard Questions:

How can I place an order?
We are here to help; you can choose to order in any way that suits you.
T: 01531 635678
F: 01531 635670
Postal address:
The Helping Hand Company
Bromyard Road

What are the delivery leadtimes?
We operate a standard 48 hour delivery from receipt of order. If you have a special request, please ask us for the delivery leadtime.

Is 24 hour delivery available?
Yes. If we receive order requests for standard stock by midday, we can despatch goods on a 24 hour service at a minimal charge of £10.

Do I get charged carriage?
Orders over £150 receive FREE carriage! Any order under that amount has a £5 carriage charge, but there is no minimum order quantity.

Can I request a visit from a representative from The Helping Hand Company?
We have representatives in the field who are there to help, so if you require someone to talk through the products face-to-face, then please contact us on 01531 635678.

Can we link up with The Helping Hand Company website?
Yes. Please send your request to or call us on 01531 635678 and we can talk about online partnership collaboration.

Can I personalise any of the products?
We do offer a personalisation service to support our partners in their client offering. Please contact us for more information by calling 01531 635678 or email

What are our opening times?
Our standard office opening times are, excluding Bank Holidays:
Monday to Thursday 8.30am - 5pm
Friday 8.30pm - 4.30pm


t:+44 (0)1531 635 678 f:+44 (0)1531 635 670
The Helping Hand Company, Bromyard Road, Ledbury, Herefordshire, United Kingdom HR8 1NS
Registered in England No. 2172956 VAT Registration No. 477 7948 69